dashcam troubleshooting tips

Dash Cam Troubleshooting: Common Issues and How to Fix Them

Introduction

The dash cam is a small camera device installed in vehicles to record video footage. It is very helpful in recording evidence and preventing accidents, damage, vehicle theft, etc. Dash Cams have many benefits and we need to work them properly all day and night. Sometimes these electronic devices have technical issues and they stop working. 

In this article, we will guide you through some dashcam troubleshooting tips to fix dashcams in a few minutes without professional help. To reduce the chances of technical issues, it may be helpful to explore premium quality dashcams from Pruveeo.

DashCam Won't Turn On

There are some basic reasons why a dashcam won't turn on:

  • Power source. Dashcam gets its power from the vehicle's 12v charging point, so first we have to check that the cigarette lighter point is working properly.
  • Fuse check. If the dashcam is hardwired with the car's electrical system, we have to check the car fuse box is working.
  • Battery issues. If the dashcam is not turning on in parking mode, we have to check the battery because parking sensors work on the battery backup while parking. Dashcam battery has a backup of 72 hours and you will have to replace the battery every few years.
  • Try a different cable. You also have to check your power cable to see if it is working or damaged.
  • Check firmware updates. Sometimes new firmware updates also have bugs and errors in them, which cause malfunctioning. In this case, you can visit the manufacturer's website for a new update or go back to the older update.

DashCam Keeps Freezing or Restarting

  • Check SD card. If you are not using the original SD card that comes with the dash cam. Then your dashcam may keep freezing and restarting, because dashcam models have different SD cards, you should read the manual before buying a new SD card.
dashcam-memory-card-checking
  • Overheating. The direct sunlight on the dashcam and 4k recording for a long time in hot weather may cause overheating, malfunctioning, or it can completely stop working, and it also can damage the battery of the dashcam. You always park your car in a shaded area to prevent direct sunlight. If you are living in very hot weather, we recommend you to buy heat-resistant dashcams from Pruveeo, which are specially designed for hot weather.
  • Check for updates. Sometimes new updates have bugs and errors, which result in malfunctioning and can also cause power issues. In such a case, you should visit the manufacturer's website for the latest updates without errors, or you can reinstall the old update.

DashCam is Not Recording

  • SD Card Issues. Some traditional dashcam has no loop function and they stop recording when their memory is full after several hours of recording. Sometimes SD cards get outdated or corrupt with some virus and the dashcam stops recording.
  • Loop Recording Setting. Modern dashcams come with overloop functions when the SD card memory is full, it starts overwriting the old data, which helps the dashcam to record continuously. If the dashcam stops recording, you make sure that the loop function is enabled.
  • Parking Mode. The parking mode sensor keeps surveillance when the vehicle is parked. If the dash cam is not recording, make sure that the parking mode function is turned on. Dashcam parking sensors work on battery backup, you should also check the charging of the dashcam.
  • Power Supply. Dashcam gets its power from the hardwired electrical system of the vehicle or via a charging point. If the dashcam stops recording, you should check the camera cables and look for physical damage to determine the problem.

DashCam’s Picture Quality is Poor 

  • Lens Cleanliness. Dirt lenses lead to poor quality results. It is very necessary to clean the lens. First of all, unplug the dashcam while cleaning the lens, use a lens cleaner alcohol, and a soft piece of cloth to clean the lens. The soft cloth will help to prevent scratches. 
dashcam-lens-cleanlines
  • Check Setting. First, go into settings and then look for default settings. Pruveeo dashcam has a default setting of 720p. But if you want better results, you can select 1080p and higher fps.
  • Lightning Conditions. Dashcam with no night vision sensors has poor video quality in low light. Dashcams like Pruveeo D90, which have night vision sensors, can record good quality footage in low light, in underground parking, and at night. You can visit pruveeo to buy the best dashcams with modern features.
  • Reformat SD Card. Over time, SD cards can slow down due to limited memory, which may result in poor image quality. Formatting the SD card can help improve video quality and enhance its storage performance.

DashCam’s Audio Isn’t Working 

  • Microphone Mute. Some dashcams have buttons to mute and unmute the dashcam, press the button to unmute the dashcam and go into microphone settings to check whether it is on or off.
  • Audio Settings. You can adjust audio settings as you desire. You can mute or unmute the microphone as well.
  • Check For Damage. First of all, you have to check physical damage to the microphone. If it has a technical issue, you can replace it with the same model microphone to get the best sound quality.
  • Try Another card. Sometimes the SD card gets outdated and stops recording audio, you can replace the card according to the dashcam model.

DashCam Won’t Save Footage After an Incident

  • Check G-Sensor Setting. Gravity sensors record small clips of important footage in sudden movements, sharp turns, collisions. If the G sensor is not locking important footage, you can go to settings and set the sensitivity to medium to record the footage.
  • Locked Files. Gravity sensors record important footage automatically locked in separate folders and it cannot be overwritten. But in some dash cams, you have to manually lock the recording of it so it can not be overwritten.
  • Storage Issues. The reason for not storing footage is an outdated SD card or a corrupt SD card, you must replace it according to the dashcam model.
  • Backup Options. Some dashcams automatically upload their data to the cloud when storage is full. But sometimes, if the dashcam is not uploading footage to the cloud, you have to enable it in settings. If the dashcam has no wifi connectivity, you must manually transfer it.

DashCam is Not Connecting to Wi-Fi or Mobile App

  • Check Wi-Fi settings. First turn on the Wi-Fi pairing mode of the dash cam, some dashcams have buttons for pairing mode, and set the frequency to 2.4GHz to connect.
  • Reboot The Device. Simply turn off the dashboard, unplug it, and restart it after 1 minute.It's called a soft reboot. Or look for the small hole on the dashcam, insert a pin, and press it for 10 to 15 seconds, it will reboot.
  • App Update. When updating the dashcam, also update the mobile app, because if the dashcam or mobile application has a different version, the dashcam will not connect to the mobile.
  • Reset Connection. If nothing is working out, first you reset the dash cam device by its button, and then go into your mobile wifi settings and forget the dash cam device. After this, turn on the cam wifi and search from the dashcam wifi in the mobile application and just pair it again.

Conclusion 

Dashcam common technical issues can easily be solved without any expert help by simple troubleshooting tips, checking the power cables, updating software, enabling cloud storage, cleaning the lens, changing the corrupt SD card, etc. To minimize the risk of such issues, we recommend checking out Pruveeo.store for high-quality dashcams.

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